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Shipping policy

Thank you for visiting and shopping at ELITECHEU.COM. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout. We provide free shipping and special next day delivery (Deadline is 11 o’clock a.m.) for UK orders.

Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses

ELITECHEU.COM ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses. 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

ELITECHEU.COM is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

ELITECHEU.COM is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We cooperate with many international express companies which can ship to any country worldwide.

Shpping cost is around 5~10GBP for European orders, and 10~20GBP for global orders.

Delivery time depends on destination and other factors, usually it takes 1~3 days for European orders, and 5 to 7 days for global orders.

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.

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